Founded in 2010, Snugg Home is based in beautiful Boulder, Colorado.
We build software around humans. We’re passionate about helping drive energy efficiency adoption. At Snugg Home, we believe in getting out in the field and learning first hand about the needs and challenges of our customers.
Snugg's founders started out helping a strategic partner to make its energy analysis software easier to use for energy auditors.
Somewhere along the way, we asked ourselves: Why not make it easier for anyone to succeed in the energy efficiency space? And Snugg Home was born. We set out on the gargantuan task of normalizing the entire home energy upgrade process with a focus on great user experience for everyone involved.
In the process, we gained a lot of field experience delivering end-to-end solutions for large scale energy efficiency programs. Unfortunately, we didn’t have the focus that could allow us to have a meaningful impact. The problem was too broad and the industry too fragmented...
In 2011, we toured the North East amidst Hurricane Irene. We drove far and wide to meet contractors and auditors who participated in the programs powered by our software. Some were mom and pop shops that delivered soup to nuts solutions. Others specialized in home assessments, and yet others were large operations focusing on a specific type of home improvement.
With every new contractor we visited during that trip, we grew increasingly convinced that contractors and auditors held the key to the program success.
We realized that if we could support contractors in their assessment and sales process, there was a huge opportunity to increase the number of energy upgrades performed in the country. We saw these human-scale enterprises on a perpetual path of business optimization, and were inspired by their entrepreneurial spirit. If we could make trade allies successful, we would also help programs drive participation and meet their targets. It waw a win-win.
Upon our return to Boulder, we made the decision to move away from end-to-end large scale solution to focus on home performance professionals. We went on field visits with countless contractors, we attended their conferences, interviewed them, beta tested with them, and most importantly, we listened to them. We lived and breathed the trade.
But we didn’t stop there. We sat down with numerous homeowners to identify and minimize the friction often found in the sales process. We also worked with program administrators to ensure they had the tools to stay on top of their program while keeping their trade allies productive.
From the trenches of America’s residential energy efficiency industry, we built Snugg Pro. Our residential energy auditing and sales tool is the fruit of extensive field tests with thousands of home assessments performed by over hundreds of contracting companies in dozens of programs across 40 US states. And we’re constantly making it better with multiple releases each month.
BS University of Wisconsin-Milwaukee, Certified Scrum Product Owner from Scrum Alliance
Eric has dedicated his career to energy efficiency, starting as an engineer supporting all types of efficiency programs through operations, tools, processes, and program design and delivery. For the last ten years, he has focused on automation, working in product development, management, and technical sales before leading support, delivery, and product teams. Eric has recently taken on the role of team lead for the Snugg Pro platform, re-engaging his technical roots and passion for simplifying program participation for participants and providers.
Liesel is a dedicated expert with a strong focus on customer outreach and management. She excels in capturing client concerns and needs, working closely with product managers and developers to ensure the timely delivery of program updates and new program setups. Liesel facilitates new program onboarding by collecting requirements and ensuring feasibility, collaborating with product managers and finance to provide accurate cost estimates. She diligently monitors program reporting, conducts regular check-ins with customers, and works with finance to manage invoicing and follow-up based on customer status, ensuring smooth and effective program operations.
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BS St. Cloud State University, Certified Scrum Product Owner from Scrum Alliance
Jill brings a wealth of experience in product management and software engineering to Snugg Home. With over 15 years in the industry, she excels in leading the development and execution of strategic product initiatives. Her extensive background in software engineering enables her to lead architectural efforts, bridging the gap between technical solutions and business goals. Jill is dedicated to delivering a delightful user experience through close collaboration with engineering, sales, support, and customers.
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Fri: 8 AM to 5 PM
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We are closed on these holidays.
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